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Shipping and Returns

Shipping

We ship to all European Countries, USA and Canada. At this time we do not ship to other countries.

The cost for shipping weight-based and it is calculated at checkout.

We starting processing your order immediately after payment. We usually ship the in-stock items in 1 to 3 business days.

 

Returns

IF YOU DON’T LIKE IT, YOUR MONEY BACK

If you have bought one of our perfumes through our website, www.bvperfumes.com and you are not completely satisfied for any reason, we will refund you the total cost of that perfume. Just like that.

There are only 2 conditions:

1. It must be within 14 days from receipt of your order at the address you provided us with. 
2. You must not have used more than 10% of the perfume.

If you meet these conditions, the procedure is very simple. Just get in touch with our customer services any way you want (chat, email, facebook…) and tell us two things:

  1. Your Order Number
  2. The reason you want to return it

We will answer back with directions on how to send it back to us.

Remember, you need to return the perfume in its original packaging. Don’t worry if the package is broken, it doesn’t matter – but it is very important that you put the perfume inside it, so that it doesn’t break on its journey back to us.

If your order contains a discount or a coupon code, you will be compensated with the price that results in proportion to the discount of the order.

The day we receive the package at our facilities, usually in 3-10 working days, we will process your refund.

 

If you have any questions please contact us.

Read our refund policy.

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